Crash com issue in QuickBooks desktop is one of the most common error that users may experience. This error can cause a lot of problems, especially since the software contains many financial records and data. The QuickBooks crash com error may occur when you try to open, send, or work with forms within the QuickBooks program. It can be very frustrating when you have made all of the necessary changes to a receipt or invoice but are unable to send it to your client. It happens when Microsoft makes some updates or changes to your QuickBooks Desktop Crash window.
This error may appear on your desktop screen as follows:
If you are getting this issue on your software, then this post is just crafted for you.
Some Common Causes of Crash Com Error in QuickBooks
- The possibilities of Missing or Damaged Windows elements and MS Office elements.
- QuickBooks fails to the conversation with Email Service or Client
- The chances of Lost or Damaged QuickBooks elements.
- The trojan or a virus can interrupt the sync.
- Malicious software removes the necessary QuickBooks elements or files.
- Firewall results in blocking the QuickBooks communication method.
Following Is the List of Methods of Technical Troubleshooting Ways of Resolving The ‘COM Crash’ Error in QuickBooks
- Are you using the latest version of Outlook on your PC?
- We suggest you set the Outlook application as the default mail app on your PC. It clears off several QuickBooks common errors.
- Have you added an email account to Microsoft Outlook?
- If you have already configured the mail setting, try logging them again to see if the ‘COM CRASH’ error gets resolved.
- You can try creating a new Outlook email profile to see if the error gets resolved.
- If the QuickBooks com error occurs when emailing the invoice.
- Another straightforward way to fix the issue is to repair the Office and run a Windows update.
- You can also work around this error is to running the QuickBooks in compatibility mode.
- And lastly, check whether you have added a Windows Admin User.
Steps to Resolve The ‘COM Crash’ Error in QuickBooks desktop
Step by Step guide for different troubleshooting methods to resolve the QuickBooks com crash error:
Step 1. How to update the MS Outlook:
- Open MS Outlook on your PC.
- Click on the ‘File’ option.
- Go to the ‘Office Account’ option.
- Here you need to click on ‘Update Option.’
- Click on ‘Update Now.’
Step 2. Let’s make MS Outlook the default app:
- Click on ‘Start.’
- Click on ‘Control Panel’ from the list.
- Go to ‘Default Programs.’
- Click on the option that says- ‘Set your default programs.’
- A list of programs will appear. Choose ‘MS Outlook’ from it.
- Click on ‘Set this program as default.’
- Click on ‘OK.’
Step 3. How to add an Email account to MS Outlook
- Go to the ‘File’ option in MS Outlook.
- Tap on ‘Add Account.’
- Type your desired email address. In the text bar
- Now click on ‘Connect.’
- The MS Outlook will detect a suitable server.
- After this, click on ‘Connect.’
- Provide the ‘Password’ for the email address.
- Click on ‘OK’ after submitting your credentials.
- The following setup window selects ‘OK’ to finish the process.
Step 4. Steps to toggle email settings:
- Click on ‘Start.’
- Click on ‘Control Panel’ from the list.
- Choose ‘Mail.’
- Choose ‘MS Outlook.’
- A mail setup window will appear on your screen. Click on ‘Show Profile.’
- Select ‘Prompt for a profile to be used.’
- Click on the ‘Apply.’
- Toggle the option ‘Always use this profile and then click ‘Apply.’
- Click on the ‘OK’ Tab.
We mentioned all the comprehensive guides for troubleshooting the QuickBooks Crash Com Error when emailing the invoice. If still, you face any issue, then without hesitation, contact our QuickBooks desktop technical support team via 1-800-615-2347, who are available 24/7.