A Complete Troubleshooting Guide to Address QuickBooks error 6123

QuickBooks is a versatile accounting software used by millions of small and medium-sized businesses around the world. Due to some external or internal factors, users come across various glitches. QuickBooks Desktop Error 6123 is one such common error that user face while opening, restoring and upgrading the company file. When the error triggers, a warning message pops up on the screen saying, “We’re sorry, but QuickBooks can’t open your company file.” Close some programs and modify the company file to resolve the error. Continue reading the article below for in-depth knowledge of QuickBooks company file error 6123.

If you are wondering how to deal with QuickBooks error 6123, connect with certified QuickBooks professionals to get immediate dail at 1.855.738.2784 and effective assistance to troubleshoot the issue.

Reasons that can lead to error 6123 in QuickBooks Desktop

The user encounters QuickBooks error code 6123 due to the following reasons:

1. Working on an outdated QuickBooks Desktop application is one of the leading causes of the error.
2. The company file that the user is trying to open or upgrade is damaged.
3. Restrictive Windows Firewall settings block QuickBooks Desktop from communicating with the server.
4. The system’s date and time are not correct.

Fixing QuickBooks error code 6123 with the most effective methods

Below are the most effective solutions that will help you eliminate QuickBooks error code 6123 forever:

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Method 1. Get the latest version of QuickBooks error 6123 Tool Hub and run Quick Fix my Program

1. Once all open company files are closed, quit the QuickBooks Desktop application and visit Intuit’s official website to download the newly released QuickBooks Tool Hub version.
2. When the QuickBooksToolHub.exe file downloads completely, choose Windows Desktop as the location when prompted to save the setup file.
3. Go to Windows Desktop, locate the setup file and open it. Follow the instructions that prompt on the screen and accept the terms and conditions to install complete QuickBooks Tool Hub installation.
4. Once done, open the QuickBooks Tool Hub and go to the Program Problems tab.
5. Select Quick Fix my Program. The tool will take a minute to run and resolve program issues.
6. When the tool completes, close it and then close the QuickBooks Tool Hub.

If the above method did not work in your case, follow our following methods to resolve this error.

Method 2. Make use of the File Doctor to eliminate QuickBooks error 6123

1. From the QuickBooks error 6123 Tool Hub, choose the Company File Issues tab and click Run QuickBooks File Doctor.
2. Within the File Doctor, scroll the drop-down to choose your company file. If you can’t see the file, click the Browse button and search the company file on your system.
3. After selecting the file, click the Check your File option and select Continue.
4. Enter QuickBooks admin credentials, select Continue and let the File Doctor repair the company file.
5. When the repair completes, close File Doctor and then close the QuickBooks Tool Hub.

Method 3. Create a backup and then restore the company file from the hard drive to fix QuickBooks error 6123

Here are the steps to backup company file manually:

1. Go to the QuickBooks File menu and select the Switch to Single-user Mode option.
2. From the File menu again, select Back up Company and click Create Local Backup.
3. From the prompt window, click Local Backup and select Next.
4. To click the Browse button within the Local Backup Only section and choose where to save the backup company file.
5. Select OK and click the Save it Now button.

Now, follow these steps to restore the company file:

1. Within QuickBooks, choose the File menu and select Open or Restore Company.
2. Click Restore a backup copy, then Next and select the Local Backup option.
3. Pick an accessible location where you can save the backup company file.
4. Select Open and click the Save button once you are ready.

Method 4. Generate a portable copy and use it to restore company file

To create a portable company file:

1. Open QuickBooks using admin login details, go to the File menu and select Create Copy.
2. Select the Portable company file option, click Next and choose a unique name for the portable company file.
3. Save the portable company file to a location you can easily approach, click the Save button and select OK.

Now, restore the company file using a portable copy

1. Open the QuickBooks Desktop error 6123 application, login as an administrator and go to the File menu.
2. From there, select the Open or Restore Company option and then Restore a portable file.
3. Click Next, select portable company file with .qbm extension and choose Open.
4. Go through the Where do you want to restore the file page, click the Next button and select Save.
5. Open portable company file and QuickBooks will automatically index the data.

Method 5. Update QuickBooks software to resolve error 6123

To download updates manually on Windows:

1. Select the Help menu, then Update QuickBooks Desktop and click Update Now.
2. Choose Get Updates and wait till the update downloads. Once it completes, reopen QuickBooks Desktop and click the Yes button to install the update.
3. After finishing the installation, restart your system and open QuickBooks.

For set up automatic updates on Windows:

1. Select the Help menu, click Update QuickBooks Desktop and then Options.
2. Click the Yes button to enable automatic updates and select Close.

To manually download QuickBooks updates on Mac:

1. Open the QuickBooks menu and select the Check for QuickBooks Updates option.
2. Click the Install and Relaunch button.

Method 6. Create a new user on Windows to fix error 6123

1. Close QuickBooks, open the Control Panel and select the Create a new user option.
2. Select Admin as the user type and log out of the existing Windows account.
3. Restart your system and log in to Windows again using new user credentials.
4. Move your company file to your desktop, open QuickBooks and open the company file.

Method 7. Give a new name to the company file by removing special characters from the name

1. Go to the desktop, open File Explorer and then the folder containing company files.
2. Locate the company file, right-click and select the Rename option.
3. Edit the company file name by removing special characters and spaces.
4. Tap the Enter key to save the file with new name.

Method 8. Name the Network Data and Transaction Log file again

1. Open File Explorer and then the folder that saves all QuickBooks company files.
2. From the folder, right-click the Network Data file and Transaction Log file one by one.
3. Change the name of both files by adding .old after the .nd and .tlg extensions.
4. After renaming both files, open QuickBooks and try to open the company file.

Through this article, we tried to educate you on everything you need to know about QuickBooks error 6123. We are hopeful that implementing the troubleshooting solutions discussed above will help you eliminate the issue. If you have any trouble or are still stuck with the same, call 1.855.738.2784 and connect with the certified QuickBooks expert’s team.

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